Help centre
Frequently asked questions
Clear answers about practice, subscriptions and privacy.
What is Wacrun?
Wacrun is an independent practice tool that simulates a French naturalisation interview so you can practise answering questions aloud and review feedback.
Is Wacrun a government service?
No. Wacrun is independent and is not affiliated with the French government. It cannot predict or guarantee a decision.
What do I get for free?
One free interview, including the results and feedback screen. The paid plan offers unlimited interviews for €29 per month.
What information does Wacrun store?
To provide the service, Wacrun may store account and profile details, interview transcripts, interview results, subscription status and practice progress in its database. Do not include information you do not want processed.
Is my interview sent to an AI provider?
Wacrun uses Google Gemini to generate interview conversation and feedback. Text and/or audio-derived content needed to provide those features may be processed by Google. Review the applicable provider terms and Wacrun Privacy page before using the service.
Can I delete my account?
Yes. Use Settings → Delete account. Active subscriptions are cancelled as part of the deletion flow. Deletion may not remove records that a provider is legally required to retain, such as certain billing records.
How is GDPR handled?
Wacrun is designed to support privacy rights, but compliance depends on the final data flows, contracts, retention rules and operating practices. You can request access, correction or deletion through the contact channel published by Wacrun. See the Privacy page; the final policy should be reviewed before launch.
Can I cancel the paid plan?
You can manage or cancel your subscription through the billing portal available from Pricing or Settings when billing is configured.
Read our Privacy information.
